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"IT'S ALL ABOUT TIME": TIME AS CONTESTED TERRAIN IN THE MANAGEMENT AND EXPERIENCE OF DOMICILIARY CARE WORK IN ENGLAND
Indexado
WoS WOS:000363066100003
Scopus SCOPUS_ID:84942333438
DOI 10.1002/HRM.21685
Año 2015
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Drawing on a multilevel study of commissioning, employers, and care staff, this article explores the role of time in the management of domiciliary care work for older adults in England and the consequences for the employment conditions of care staff. An index of fragmented time practices among 52 independent-sector domiciliary care providers reveals widespread tendencies to use zero-hours contracts and limit paid hours to face-to-face contact time, leaving travel time and other work-related activities unpaid. Care staff interviews reveal how fragmented time creates insecurities and demands high work engagement. Time management practices are shown to derive directly from strict time-based local authority commissioning. Subcontractors, both independent small firms and those belonging to national chains, can at best adopt human resource (HR) policies that are partial routes to failure, as evident in widespread recruitment and retention problems. Informal HR practices to accommodate working-time preferences help to retain individual staff, but adjustments are often marginal, adversely affect other staff and fail to expand the recruitment pool for social care. Labor shortages are likely to persist as long as workers are required to adapt to a regime of fragmented time and to work more hours than are paid, even at pay rates close to the national minimum wage. (C) 2015 Wiley Periodicals, Inc.

Revista



Revista ISSN
Human Resource Management 0090-4848

Métricas Externas



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Disciplinas de Investigación



WOS
Management
Psychology, Applied
Scopus
Management Of Technology And Innovation
Strategy And Management
Organizational Behavior And Human Resource Management
Applied Psychology
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Rubery, Jill Mujer UNIV MANCHESTER - Reino Unido
European Work & Employment Res Ctr - Chile
Alliance Manchester Business School - Reino Unido
2 Grimshaw, Damian Hombre UNIV MANCHESTER - Reino Unido
European Work & Employment Res Ctr - Chile
Alliance Manchester Business School - Reino Unido
3 Hebson, Gail Mujer UNIV MANCHESTER - Reino Unido
Alliance Manchester Business School - Reino Unido
4 UGARTE-GOMEZ, SEBASTIAN MAURICIO Hombre Universidad de Chile - Chile

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Financiamiento



Fuente
Policy Research Programme in the Department of Health

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Agradecimientos



Agradecimiento
This article draws on an independent report commissioned and funded by the Policy Research Programme in the Department of Health. The views expressed are those of the authors alone and not necessarily those of the Department. The authors are grateful to the DH and to Hazel Qureshi, the coordinator of the research program, for their support. The research reported on here was conducted by a larger team, and the authors would like to thank the researchers involved, including Marilyn Carroll, Lorrie Marchington, Liz Smith, and Carrie Hunt. The article also draws on the survey results for the first stage of the project conducted by Jane Hughes, Helen Chester, and David Challis at the Manchester PSSRU center.

Muestra la fuente de financiamiento declarada en la publicación.