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| DOI | 10.1002/HRM.21685 | ||||
| Año | 2015 | ||||
| Tipo | artículo de investigación |
Citas Totales
Autores Afiliación Chile
Instituciones Chile
% Participación
Internacional
Autores
Afiliación Extranjera
Instituciones
Extranjeras
Drawing on a multilevel study of commissioning, employers, and care staff, this article explores the role of time in the management of domiciliary care work for older adults in England and the consequences for the employment conditions of care staff. An index of fragmented time practices among 52 independent-sector domiciliary care providers reveals widespread tendencies to use zero-hours contracts and limit paid hours to face-to-face contact time, leaving travel time and other work-related activities unpaid. Care staff interviews reveal how fragmented time creates insecurities and demands high work engagement. Time management practices are shown to derive directly from strict time-based local authority commissioning. Subcontractors, both independent small firms and those belonging to national chains, can at best adopt human resource (HR) policies that are partial routes to failure, as evident in widespread recruitment and retention problems. Informal HR practices to accommodate working-time preferences help to retain individual staff, but adjustments are often marginal, adversely affect other staff and fail to expand the recruitment pool for social care. Labor shortages are likely to persist as long as workers are required to adapt to a regime of fragmented time and to work more hours than are paid, even at pay rates close to the national minimum wage. (C) 2015 Wiley Periodicals, Inc.
| Ord. | Autor | Género | Institución - País |
|---|---|---|---|
| 1 | Rubery, Jill | Mujer |
UNIV MANCHESTER - Reino Unido
European Work & Employment Res Ctr - Chile Alliance Manchester Business School - Reino Unido |
| 2 | Grimshaw, Damian | Hombre |
UNIV MANCHESTER - Reino Unido
European Work & Employment Res Ctr - Chile Alliance Manchester Business School - Reino Unido |
| 3 | Hebson, Gail | Mujer |
UNIV MANCHESTER - Reino Unido
Alliance Manchester Business School - Reino Unido |
| 4 | UGARTE-GOMEZ, SEBASTIAN MAURICIO | Hombre |
Universidad de Chile - Chile
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| Agradecimiento |
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| This article draws on an independent report commissioned and funded by the Policy Research Programme in the Department of Health. The views expressed are those of the authors alone and not necessarily those of the Department. The authors are grateful to the DH and to Hazel Qureshi, the coordinator of the research program, for their support. The research reported on here was conducted by a larger team, and the authors would like to thank the researchers involved, including Marilyn Carroll, Lorrie Marchington, Liz Smith, and Carrie Hunt. The article also draws on the survey results for the first stage of the project conducted by Jane Hughes, Helen Chester, and David Challis at the Manchester PSSRU center. |