The application of solar thermal energy to meet the heat demands of the food and beverage processing industry in Chile has huge potential. This paper presents an assessment of the first large aperture trough collector installed in Latin America. The collector preheats water for a boiler in a juice-concentrating factory, 100 km north of Santiago. An analysis of the system for a day in November indicates the system was not able to utilize the heat generated, resulting in rapid de-and refocusing of the collector and problems with sensor calibration. An analysis of a day in March indicates the tracking algorithm has not correctly aligned the collector with the sun's position. An investigation into the design document reveals that the meteorological data underestimates the actual irradiation values by 40%, resulting in an oversized system given the actual conditions. To increase the energy gain in the system it is proposed to increase the working pressure from the current value of 1.5bar to up to 5bar, which could increase the system utilization from 41% to 65% and reduce the dumped energy to near zero. The simulation results with actual weather data and a fixed inlet temperature indicate the annual solar fraction could increase from the design value of 8.1% to 31.8% with a working pressure of 5 bar. The plant presents multiple opportunities for improvement not only to the performance of the plant but also in the design and installation of solar thermal systems in Chile in the future.