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Development of a Work Climate Scale in Emergency Health Services
Indexado
WoS WOS:000422999300001
Scopus SCOPUS_ID:85040841116
DOI 10.3389/FPSYG.2018.00010
Año 2018
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



An adequate work climate fosters productivity in organizations and increases employee satisfaction. Workers in emergency health services (EHS) have an extremely high degree of responsibility and consequent stress. Therefore, it is essential to foster a good work climate in this context. Despite this, scales with a full study of their psychometric properties (i.e., validity evidence based on test content, internal structure and relations to other variables, and reliability) are not available to measure work climate in EHS specifically. For this reason, our objective was to develop a scale tomeasure the quality of work climates in EHS. We carried out three studies. In Study 1, we used a mixed-method approach to identify the latent conceptual structure of the construct work climate. Thus, we integrated the results found in (a) a previous study, where a content analysis of seven in-depth interviews obtained from EHS professionals in two hospitals in Gibraltar Countryside County was carried out; and (b) the factor analysis of the responses given by 113 EHS professionals from these same centers to 18 items that measured the work climate in health organizations. As a result, we obtained 56 items grouped into four factors (work satisfaction, productivity/achievement of aims, interpersonal relationships, and performance at work). In Study 2, we presented validity evidence based on test content through experts' judgment. Fourteen experts from the methodology and health fields evaluated the representativeness, utility, and feasibility of each of the 56 items with respect to their factor (theoretical dimension). Forty items met the inclusion criterion, which was to obtain an Osterlind index value greater than or equal to 0.5 in the three aspects assessed. In Study 3, 201 EHS professionals from the same centers completed the resulting 40-item scale. This new instrument produced validity evidence based on the internal structure in a second-order factormodel with four components (RMSEA = 0.079, GFI = 0.97, AGFI = 0.97, CFI = 0.97; NFI = 0.95, and NNFI = 0.97); absence of Differential Item Functioning (DIF) in 80% of the items; reliability (alpha = 0.96); and validity evidence based on relations to other variables, specifically the test-criterion relationship (rho = 0.680). Finally, we discuss further developments of the instrument and its possible implications for EHS workers.

Revista



Revista ISSN
Frontiers In Psychology 1664-1078

Métricas Externas



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Disciplinas de Investigación



WOS
Psychology, Multidisciplinary
Scopus
Psychology (All)
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Chacón-Moscoso, Salvador Hombre Universidad de Sevilla - España
Universidad Autónoma de Chile - Chile
University of Seville - España
Univ Seville - España
2 Lozano-Lozano, Jose A. Hombre Universidad Autónoma de Chile - Chile
3 Chacón-Moscoso, Salvador Hombre Universidad de Sevilla - España
Universidad Autónoma de Chile - Chile
University of Seville - España
Univ Seville - España
4 Pablo Holgado, F. Hombre Univ Nacl Educ Distancia - España
Universidad Nacional de Educación a Distancia - España

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Financiamiento



Fuente
Spanish Ministry of Science and Innovation
Ministerio de Economía y Competitividad
Fondo Nacional de Desarrollo Científico y Tecnológico
Spanish Ministry of Economy and Competitiveness
Ministerio de Ciencia e Innovación
Fondo Nacional de Desarrollo Científico, Tecnológico y de Innovación Tecnológica
Chilean National Fund of Scientific and Technological Development, FONDECYT
Chilean National Fund of Scientific and Technological Development
La Línea de la Concepción

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Agradecimientos



Agradecimiento
This research was funded by the Spanish Ministry of Science and Innovation (Reference PSI2011-29587), Chilean National Fund of Scientific and Technological Development, FONDECYT (1150096), and Spanish Ministry of Economy and Competitiveness (PSI2015-71947-REDT).
The authors would like to dedicate this article to our late fellow researcher José A. Pérez-Gil, who participated actively in the initial stage of this work. This work would not have been possible without the collaboration of the professionals at the Punta Europa (Algeciras, Spain) and La Línea de la Concepción (Spain) Hospitals, led by Dr. Juan Rodríguez Medina, who always collaborated kindly. The authors greatly appreciate all the comments received from the reviewers and the English language editor. We believe that the quality of this paper has been substantially enhanced as a result. This research was funded by the Spanish Ministry of Science and Innovation (Reference PSI2011-29587), Chilean National Fund of Scientific and Technological Development, FONDECYT (1150096), and Spanish Ministry of Economy and Competitiveness (PSI2015-71947-REDT).

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