Journalism in the last ten years has lost its essence of autonomy through the media with the Internet and the irruption of digital technology. That traditional work of coverage and the lack of interest in following the conventional media have been lost due to changes in the habits of the audiences that follow the news in digital media, ceasing to follow the routine of the media. This study examines the complexity that journalism in Chile currently experiences in its professional practice through traditional media and the loss of credibility that they have with the massive irruption of digital media. In the methodology, from a quantitative perspective, a descriptive study is carried out in which surveys are applied to people who follow media information to find out their perception of the current state of journalism in the Valparaiso Region, Chile. As a result of the technique carried out, the media at the traditional level were not well evaluated, their lack of credibility being the one that deteriorates the image of journalists. Multiple answers are obtained that allow us to think that, necessarily, journalism today has lost its roots in the rigor and use of sources where the deterioration of the information quality of journalistic products must be overcome where digital media are the most credible when following some journalistic information.