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Combining Process Mining and Process Simulation in Healthcare: A Literature Review
Indexado
WoS WOS:001362079800023
Scopus SCOPUS_ID:85210303013
DOI 10.1109/ACCESS.2024.3501157
Año 2024
Tipo revisión

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Organizations are increasingly incorporating new strategies to ensure that the complex processes involved in the healthcare sector are comprehensively understood and enhanced. This includes the adoption of process mining (PM) and process simulation (PS), which have been used separately or in combination with one another in the healthcare field to assist decision-makers in process optimization. Although both PM and PS have provided a number of valuable contributions to healthcare, analysis in existing literature is lacking regarding analysis of the benefits, limitations, and tools derived from their combination thereof. The present article conducts a literature review, based on the PRISMA methodology, in which both disciplines are analyzed in terms of their application to healthcare. By reviewing distinct scholarly databases, 31 research studies were selected for analysis, from which it was possible to characterize case studies, techniques, tools, perspectives and algorithms, as well as to identify key limitations. The results indicate a stronger focus on medical fields including cardiology and emergency departments, with a preference for software tools, such as ProM, Disco, Arena, and CPN Tools. The use of real data predominates across the research studies, and the two most commonly identified and detailed limitations in the analysis relate to data quality issues and the involvement of healthcare experts throughout the analysis. Moreover, there is an increasing interest in the publications of papers on these topics within Latin America. Finally, through the findings of the present article have led the authors to propose several opportunities for future research. For example, the compilation of case studies in relation to medical fields that have been historically overlooked, and the availability of software that integrates PM and PS, in addition to the extent to which the usefulness of this combination may improve as a result in the field of healthcare.

Revista



Revista ISSN
Ieee Access 2169-3536

Métricas Externas



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Disciplinas de Investigación



WOS
Computer Science, Information Systems
Telecommunications
Engineering, Electrical & Electronic
Scopus
Materials Science (All)
Computer Science (All)
Engineering (All)
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Salas, Evelyn - UNIV COSTA RICA - Costa Rica
Universidad de Costa Rica - Costa Rica
2 Arias, Michael - UNIV COSTA RICA - Costa Rica
Universidad de Costa Rica - Costa Rica
3 Aguirre, Santiago - Cent Michigan Univ - Estados Unidos
Central Michigan University - Estados Unidos
4 Rojas, Eric - Pontificia Universidad Católica de Chile - Chile

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Financiamiento



Fuente
Fondo Nacional de Desarrollo Científico y Tecnológico
ANID Fondecyt
Agencia Nacional de Investigación y Desarrollo
Agencia Nacional de Investigacion y Desarrollo de Chile
FONDECYT Project through ''Improving the Patient Journey in Telemedicine using Process Mining'

Muestra la fuente de financiamiento declarada en la publicación.

Agradecimientos



Agradecimiento
This work was supported in part by the Agencia Nacional de Investigacion y Desarrollo de Chile under Grant ANID Fondo Nacional de Desarrollo Cientifico y Tecnologico (FONDECYT) 11230708, and in part by FONDECYT Project through ''Improving the Patient Journey in Telemedicine using Process Mining'' under Grant 11230708.
\u2018\u2018This work was supported by the Agencia Nacional de Investigaci\u00F3n y Desarrollo de Chile, Grant numbers ANID FONDECYT 11230708.\u2019\u2019

Muestra la fuente de financiamiento declarada en la publicación.