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User Experience Evaluation Methods in Mixed Reality Environments
Indexado
WoS WOS:001283961100012
Scopus SCOPUS_ID:85196169889
DOI 10.1007/978-3-031-61281-7_12
Año 2024
Tipo proceedings paper

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Interest in the metaverse and telepresence has sparked technological advancements, enabling us to extend our perceived reality with off-the-shelf devices. Particularly, we shall be focusing on mixed reality (MR) which consists in merging the real and the virtual world through environment synchronization (ES). In this interaction paradigm, a challenge arises for capturing and understanding what users think and how they physically/emotionally react when immersed in MR. Our theoretical approach stems from user experience (UX) research, by evaluating aspects such as usability, utility, and satisfaction of use. However, we hypothesize that MR also involves specific factors unique to this interface. Therefore, in this literature review we shall be looking at three questions: (1) what methods have been used to evaluate UX in MR?(2) what aspects have been assessed in UX evaluation? And (3) what devices have been used in these evaluations? We consulted 3 scientific databases and our search yielded 737 results from the last 10 years. Results show a growing trend on research interest from 2019 onwards. Secondly, we found that studies most frequently rely on what the users respond in post-experiment questionnaires and interviews, neglecting other mid-experiment methods such as Think Aloud, or physiological signals sensing. Furthermore, usability, enjoyment and simulator sickness remain the most recurrent factors assessed, but only two studies included the quality assessment of ES, and security/privacy aspects. Other specific UX aspects in MR include perceived immersion, navigation, and device ergonomics. We note a lack of a well-documented UX model particularized to incorporate all these specific aspects for comprehensive evaluation. To the best of our knowledge expert judgment remains the standard on which aspects assess in MR environments. The contribution of this paper is a snapshot of how UX evaluation has been conducted in recent literature. We provide a list of methods and instruments for designers and developers to incorporate users' insights for improvement. For future work we intend to expand this research to a systematic literature review to overcome the limitations of this work and supply evidence for proposing a UX model for MR environments.

Métricas Externas



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Disciplinas de Investigación



WOS
Sin Disciplinas
Scopus
Computer Science (All)
Theoretical Computer Science
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Garcia, Matias Hombre Pontificia Universidad Católica de Valparaíso - Chile
2 Requesens, Jose - Pontificia Universidad Católica de Valparaíso - Chile
3 Cano, Sandra Mujer Pontificia Universidad Católica de Valparaíso - Chile
4 Coman, A -
5 Vasilache, S -

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Financiamiento



Fuente
Pontificia Universidad Católica de Valparaíso
Escuela de Ingeniería Informática
Escuela de Ingenieria Informatica, of the Pontificia Universidad Catolica de Valparaiso

Muestra la fuente de financiamiento declarada en la publicación.

Agradecimientos



Agradecimiento
This study and its registration on this conference was funded by the Escuela de Ingenieria Informatica, of the Pontificia Universidad Catolica de Valparaiso.
This study and its registration on this conference was funded by the Escuela de Ingenier\u00EDa Inform\u00E1tica, of the Pontificia Universidad Cat\u00F3lica de Valpara\u00EDso.

Muestra la fuente de financiamiento declarada en la publicación.