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UXH-GEDAPP: A set of user experience heuristics for evaluating generative design applications
Indexado
WoS WOS:001171573000001
Scopus SCOPUS_ID:85183457449
DOI 10.1016/J.INFSOF.2024.107408
Año 2024
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Context: Traditional building and infrastructure design methodologies are inflexible and inefficient, leading to high costs and environmental damage. Generative design, with an algorithm that provides multiple options, could be a potential solution. The challenge is creating an intuitive, user-friendly application that optimizes engineers’ time, reducing manual iterations and lead to a good user experience (UX). A method for evaluating the UX is heuristic evaluation, in which heuristics are used to inspect a software product. Objective: Since generative design applications have specific features, generic heuristics may not detect all problems related to UX. This article presents a novel set of 9 heuristics to evaluate UX in generative design applications: UXH-GEDAPP. This set is focused on evaluating both UX attributes and specific features of generative design applications. Method: A formal methodology was used to develop the heuristics, through 7 stages: exploratory, descriptive, correlational, selection, specification, validation, and refinement. We performed 3 iterations and validated UXH-GEDAPP in 2 iterations through: heuristic evaluation, expert judgment, and user test. Since the methodology can be applied iteratively, we validated and refined the set to improve the proposal. Results: The results obtained in the validation stage indicate that UXH-GEDAPP is useful and more effective than generic heuristics when evaluating generative design applications. UXH-GEDAPP allows to detect specific usability/UX problems as well as more severe problems related to generative design applications. Furthermore, evaluators made fewer errors associating the detected problems with the proposed heuristics, compared to generic sets. Conclusion: UXH-GEDAPP is a new set of heuristics that encourages the creation and use of generative design applications with good UX. It can detect usability/UX problems and help correct them, as well as guide the development of new generative design applications for a pleasant and intuitive user experience.

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Disciplinas de Investigación



WOS
Computer Science, Software Engineering
Computer Science, Information Systems
Scopus
Information Systems
Computer Science Applications
Software
SciELO
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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 QUINONES-OTEY, DANIELA CONSTANZA Mujer Pontificia Universidad Católica de Valparaíso - Chile
2 OJEDA-GOMEZ, CLAUDIA VIVIANA Mujer Pontificia Universidad Católica de Valparaíso - Chile
3 HERRERA-VALENCIA, RODRIGO FERNANDO Hombre Pontificia Universidad Católica de Valparaíso - Chile
4 Rojas, Luis Felipe - Pontificia Universidad Católica de Valparaíso - Chile

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Financiamiento



Fuente
ANID BECAS/DOC- TORADO NACIONAL, Chile

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Agradecimientos



Agradecimiento
The authors would like to thank all the participants (experts, users, evaluators, and researchers) who were involved in the experiments for this study. Luis Felipe Rojas is supported by Grant ANID BECAS/DOCTORADO NACIONAL, Chile, No. 21211272.
The authors would like to thank all the participants (experts, users, evaluators, and researchers) who were involved in the experiments for this study. Luis Felipe Rojas is supported by Grant ANID BECAS/DOC- TORADO NACIONAL, Chile, No. 21211272.

Muestra la fuente de financiamiento declarada en la publicación.