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Sequential customers’ decisions in facility location with comparison-shopping
Indexado
WoS WOS:001096856700001
Scopus SCOPUS_ID:85173615324
DOI 10.1016/J.COR.2023.106448
Año 2024
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



In the competitive facility location problem, a newcomer firm optimally locates its facilities and offers a product that is a substitute for those of the already located competitors, aiming at maximizing its market. Usual facility location models assume single-stop or single-facility trips. However, when products are non-homogeneous substitutes, customers may want to compare the products before making a decision (comparison-shopping). Moreover, decisions are often made sequentially as facilities are visited. We model for the first time, sequential customers' decisions in multi-stop trips, represented using a nested logit rule. Customers make decisions at the place of origin (which facility to visit first), at the first visited facility (whether to buy, or not, or to continue comparing), and at the second facility visited (whether to purchase or not and in which facility). To adequately represent the drive to compare, we include in the customers' utility the value of the gathered information, and the disutility of visiting facilities without purchasing. We propose a linear formulation with an efficient branch-and-cut approach. We analyze the location patterns in randomly generated instances, as well as in a case study on municipalities in Spain. The three-level nested, two-level nested, and multinomial logit rules are compared.

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Disciplinas de Investigación



WOS
Computer Science, Interdisciplinary Applications
Engineering, Industrial
Operations Research & Management Science
Scopus
Computer Science (All)
Management Science And Operations Research
Modeling And Simulation
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Méndez-Vogel, Gonzalo Hombre Pontificia Universidad Católica de Chile - Chile
Universidad Nacional Andrés Bello - Chile
2 MARIANOV-KLUGE, VLADIMIR Hombre Pontificia Universidad Católica de Chile - Chile
3 Fernandez, Pascual - UNIV MURCIA - España
Universidad de Murcia - España
4 Pelegrin, Blas - UNIV MURCIA - España
Universidad de Murcia - España
5 Luer-Villagra, Armin Hombre Universidad Nacional Andrés Bello - Chile

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Financiamiento



Fuente
FONDECYT
CONICYT-PFCHA
Fondo Nacional de Desarrollo Científico y Tecnológico
CONICYT-PFCHA/Doctorado Nacional
DOCTORADO
ANID PIA

Muestra la fuente de financiamiento declarada en la publicación.

Agradecimientos



Agradecimiento
We gratefully acknowledge the support by grants FONDECYT 1220047, FONDECYT 1231023 and ANID PIA AFB220003, and PhD scholarship from CONICYT-PFCHA/Doctorado Nacional/2019- 21190765. The authors would also like to express their gratitude to the editor and reviewers, whose feedback enhanced the quality of this manuscript.
We gratefully acknowledge the support by grants FONDECYT 1220047, FONDECYT 1231023 and ANID PIA AFB220003, and PhD scholarship from CONICYT-PFCHA/Doctorado Nacional/2019-21190765. The authors would also like to express their gratitude to the editor and reviewers, whose feedback enhanced the quality of this manuscript.

Muestra la fuente de financiamiento declarada en la publicación.