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| Indexado |
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| DOI | 10.1109/ACCESS.2023.3315244 | ||||
| Año | 2023 | ||||
| Tipo | artículo de investigación |
Citas Totales
Autores Afiliación Chile
Instituciones Chile
% Participación
Internacional
Autores
Afiliación Extranjera
Instituciones
Extranjeras
Although current technologies allow simple online banking transactions, it is vital to guarantee access to bank branches both for customers and businesses. Banking branch interactions improve trust in bank institutions in everyday situations and emergencies. This research addresses the problem of the location of banking facilities. A set of objective functions related to socio-economic variables, geographical coverage and bankers preferences are considered. A multi-objective linear programming model is proposed to solve different versions of the problem considering a maximum radial distance coverage. The (mono/bi/multi) objective versions of the problem are analyzed by varying the values of the weights of objective functions in the proposed model that is then solved using AMPL Gurobi solver. The case study is carried out in Santiago de Chile with data from a local banking institution. In the results, the bank's initial situation is analyzed to contrast the solutions found later. This analysis is performed considering the mono-objective, bi-objective, and multi-objective nature of the studied problem. In all these cases, we analyzed changes in the structure of solutions as the coverage of the branches increases. The proposed model can quickly obtain feasible solutions according to the needs and available resources, allowing to replicate the analysis in different institutions under similar conditions considering strategically established priorities.
| Ord. | Autor | Género | Institución - País |
|---|---|---|---|
| 1 | MONTERO-URETA, ELIZABETH DEL CARMEN | Mujer |
Universidad Técnica Federico Santa María - Chile
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| 2 | Nicolis, Orietta | Mujer |
Universidad Nacional Andrés Bello - Chile
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| 3 | Reid, Samantha | Mujer |
Universidad Nacional Andrés Bello - Chile
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| 4 | Torres, Marcelo | - |
Pontificia Universidad Católica de Chile - Chile
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| Fuente |
|---|
| CIGIDEN |
| National Fund for Scientific and Technological Development (FONDECYT) |
| Fondo Nacional de Desarrollo Científico y Tecnológico |
| Research Center for Integrated Disaster Risk Management (CIGIDEN) |
| Research Center for Integrated Disaster Risk Management |
| Agradecimiento |
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| This work was supported in part by the National Fund for Scientific and Technological Development (FONDECYT) Project under Grant ID1201478, and in part by the Research Center for Integrated Disaster Risk Management (CIGIDEN) under Grant ANID/FONDAP/15110017. |
| This work was supported in part by the National Fund for Scientific and Technological Development (FONDECYT) Project under Grant ID1201478, and in part by the Research Center for Integrated Disaster Risk Management (CIGIDEN) under Grant ANID/FONDAP/15110017. |