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| DOI | 10.1016/J.PROMFG.2020.01.430 | ||||
| Año | 2019 | ||||
| Tipo | proceedings paper |
Citas Totales
Autores Afiliación Chile
Instituciones Chile
% Participación
Internacional
Autores
Afiliación Extranjera
Instituciones
Extranjeras
This paper presents a method to measure the performance of a company by combining Strengths-Weakness-Opportunities-Threats Analysis (SWOT analysis) and the Balanced Scorecard (BSC) through the Analytical Network Process (ANP). BSC is a strategic measurement system that has become a strategic management system. A BSC includes strategic objectives and performance indicators that are aligned with the mission and strategy of the organization. The literature in modeling a BSC using Multicriteria Decision Making Methods (MCDM) is vast. Methods such as ANP have been used for different purposes. On the other hand, Strengths-Weaknesses-Opportunities and Threats Analysis (SWOT) analysis is a methodology for analyzing a company from an internal and external perspective in order to generate strategies for the firm. It has also been modeled quantitatively in order to produce strategies. This paper presents a method that combines quantitatively BSC and SWOT analysis to assess a company. The proposed method was implemented in a company that belongs to the food industry. After the application, managers were asked about the method and the implementation process. They found that the method was useful., but time consuming.
| Ord. | Autor | Género | Institución - País |
|---|---|---|---|
| 1 | QUEZADA-LLANCA, LUIS ERNESTO | Hombre |
Universidad de Santiago de Chile - Chile
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| 2 | Reinao, Eduardo A. | Hombre |
Universidad de Santiago de Chile - Chile
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| 3 | PALOMINOS-BELMAR, PEDRO IVAN | Hombre |
Universidad de Santiago de Chile - Chile
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| 4 | ODDERSHEDE-HERRERA, ASTRID MARIA | Mujer |
Universidad de Santiago de Chile - Chile
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| 5 | Dagli, CH | - | |
| 6 | Suer, GA | - |
| Fuente |
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| Department of Industrial Engineering, University of Santiago |
| Department of Industrial Engineering, University of Santiago of Chile |
| Direction of Science and Technological Research (Project DICYT) |
| Agradecimiento |
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| The authors would like to thank the support of the Direction of Science and Technological Research (Project DICYT N° 061817QL) and the Department of Industrial Engineering, University of Santiago of Chile. |
| The authors would like to thank the support of the Direction of Science and Technological Research (Project DICYT No 061817QL) and the Department of Industrial Engineering, University of Santiago of Chile. |