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Measuring Performance Using SWOT Analysis and Balanced Scorecard
Indexado
WoS WOS:000889480200092
Scopus SCOPUS_ID:85082742069
DOI 10.1016/J.PROMFG.2020.01.430
Año 2019
Tipo proceedings paper

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



This paper presents a method to measure the performance of a company by combining Strengths-Weakness-Opportunities-Threats Analysis (SWOT analysis) and the Balanced Scorecard (BSC) through the Analytical Network Process (ANP). BSC is a strategic measurement system that has become a strategic management system. A BSC includes strategic objectives and performance indicators that are aligned with the mission and strategy of the organization. The literature in modeling a BSC using Multicriteria Decision Making Methods (MCDM) is vast. Methods such as ANP have been used for different purposes. On the other hand, Strengths-Weaknesses-Opportunities and Threats Analysis (SWOT) analysis is a methodology for analyzing a company from an internal and external perspective in order to generate strategies for the firm. It has also been modeled quantitatively in order to produce strategies. This paper presents a method that combines quantitatively BSC and SWOT analysis to assess a company. The proposed method was implemented in a company that belongs to the food industry. After the application, managers were asked about the method and the implementation process. They found that the method was useful., but time consuming.

Revista



Revista ISSN
Procedia Manufacturing 2351-9789

Métricas Externas



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Disciplinas de Investigación



WOS
Sin Disciplinas
Scopus
Industrial And Manufacturing Engineering
Artificial Intelligence
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 QUEZADA-LLANCA, LUIS ERNESTO Hombre Universidad de Santiago de Chile - Chile
2 Reinao, Eduardo A. Hombre Universidad de Santiago de Chile - Chile
3 PALOMINOS-BELMAR, PEDRO IVAN Hombre Universidad de Santiago de Chile - Chile
4 ODDERSHEDE-HERRERA, ASTRID MARIA Mujer Universidad de Santiago de Chile - Chile
5 Dagli, CH -
6 Suer, GA -

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Financiamiento



Fuente
Department of Industrial Engineering, University of Santiago
Department of Industrial Engineering, University of Santiago of Chile
Direction of Science and Technological Research (Project DICYT)

Muestra la fuente de financiamiento declarada en la publicación.

Agradecimientos



Agradecimiento
The authors would like to thank the support of the Direction of Science and Technological Research (Project DICYT N° 061817QL) and the Department of Industrial Engineering, University of Santiago of Chile.
The authors would like to thank the support of the Direction of Science and Technological Research (Project DICYT No 061817QL) and the Department of Industrial Engineering, University of Santiago of Chile.

Muestra la fuente de financiamiento declarada en la publicación.