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Determinants of Consumers' Willingness to Participate in Fast Fashion Brands' Used Clothes Recycling Plans in an Omnichannel Retail Environment
Indexado
WoS WOS:000737670900001
DOI 10.3390/JTAER16070181
Año 2021
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Omnichannel retailing and sustainability are two important challenges for the fast fashion industry. However, the sustainable behavior of fast fashion consumers in an omnichannel environment has not received much attention from researchers. This paper aims to examine the factors that determine consumers' willingness to participate in fast fashion brands' used clothes recycling plans in an omnichannel retail environment. In particular, we examine the impact of individual consumer characteristics (environmental attitudes, consumer satisfaction), organizational arrangements constitutive for omnichannel retailing (channel integration), and their interplay (brand identification, impulsive consumption). A conceptual model was developed based on findings from previous research and tested on data that were collected online from Chinese fast fashion consumers. Findings suggest that consumers' intentions for clothes recycling are mainly determined by individual factors, such as environmental attitudes and consumer satisfaction. Organizational arrangements (perceived channel integration) showed smaller effects. This study contributes to the literature on omnichannel (clothing) retail, as well as on sustainability in the clothing industry, by elucidating individual and organizational determinants of consumers' recycling intentions for used clothes in an omnichannel environment. It helps retailers to organize used clothes recycling plans in an omnichannel environment and to motivate consumers to participate in them.

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Disciplinas de Investigación



WOS
Business
Computer Science, Software Engineering
Scopus
Business, Management And Accounting (All)
Computer Science Applications
SciELO
Applied Social Sciences

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Shao, Peng - Xian Polytech Univ - China
2 Lassleben, Hermann Hombre Reutlingen Univ - Alemania

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Financiamiento



Fuente
Doctoral Research Foundation of Xian Polytechnic University

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Agradecimientos



Agradecimiento
This research was funded by the Doctoral Research Foundation of Xian Polytechnic University (107020338).

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