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Volunteers' capabilities and their perceived satisfaction and performance in volunteering tasks during socio-natural disasters
Indexado
WoS WOS:000915883000001
Scopus SCOPUS_ID:85144986874
DOI 10.1016/J.IJDRR.2022.103510
Año 2023
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



Volunteers can be a valuable human resource for disaster risk management. In the aftermath of natural hazard events affecting vulnerable communities, there are many situations where there is an urgent need to properly match volunteers to volunteering tasks in order to fully harness their capabilities. Our study explores the relationships between volunteers' capabilities and their per-ceived satisfaction and performance in conducting volunteering tasks. We carried out a cross-sectional study recruiting a convenience sample of 170 volunteers (spontaneous and affiliated volunteers) who previously participated performing volunteering tasks during socio-natural dis -asters in Chile. We collected information on sociodemographics, experience in volunteering ac-tivities, capabilities (i.e. competencies and relatively stable psychological attributes), and per-ceived satisfaction and performance in volunteering tasks. Predictive models based on stepwise logistic regressions were fitted, with areas under the receiver operating characteristics curve (AUC) being estimated to assess the discrimination capacity of the predictive models. A heteroge-neous set of sociodemographic characteristics, experiences in volunteering activities, and capa-bilities were statistically significant predictors for each of the assessed volunteering tasks. Most of the predictive models had an adequate discriminatory capacity (AUC >0.70), with models pre-dicting performance (AUC >0.80) exhibiting the best discriminatory capacity. Knowledge of vol-unteering tasks - a competency - was the most consistent predictor of perceived satisfaction and performance in volunteering tasks. Our findings are a step forward in matching volunteers to vol-unteering tasks during emergencies from socio-natural disasters. In addition, some of the ob-served characteristics (e.g. knowledge) could be trained to improve volunteers' satisfaction and performance.

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Disciplinas de Investigación



WOS
Geosciences, Multidisciplinary
Meteorology & Atmospheric Sciences
Water Resources
Scopus
Geology
Geotechnical Engineering And Engineering Geology
Safety Research
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 Jaime, Daniela Mujer Universidad de Santiago de Chile - Chile
2 MARTINEZ-DIAZ, PABLO ALBERTO Hombre Univ Sherbrooke - Canadá
Ctr Rech Charles Le Moyne - Canadá
Université de Sherbrooke, Faculté de Médecine et des Sciences de la Santé - Canadá
Centre de Recherche Charles-Le Moyne (CRCLM) - Canadá
Centre de Recherche Charles-Le Moyne - Canadá
3 Contreras, Daniela Mujer Universidad de Santiago de Chile - Chile
4 BONACIC-CASTRO, CAROLINA ALEJANDRA Mujer Universidad de Santiago de Chile - Chile
5 Marin, Mauricio Hombre Universidad de Santiago de Chile - Chile
Centro de Biotecnología y Bioingeniería - Chile
CeBiB - Chile

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Financiamiento



Fuente
Agencia Nacional de Investigación y Desarrollo
Chilean Agency for Research and Development
Chilean Agency for Research and Development (ANID)

Muestra la fuente de financiamiento declarada en la publicación.

Agradecimientos



Agradecimiento
This study was funded by the Chilean Agency for Research and Development (ANID) , through the R & D project FONDEF IDEA ID15120560 and Basal Centre CeBiB code FB0001.
This study was funded by the Chilean Agency for Research and Development (ANID), through the R&D project FONDEF IDEA ID15120560 and Basal Centre CeBiB code FB0001.

Muestra la fuente de financiamiento declarada en la publicación.