Muestra métricas de impacto externas asociadas a la publicación. Para mayor detalle:
| Indexado |
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| DOI | 10.3390/IJERPH18147389 | ||||
| Año | 2021 | ||||
| Tipo | revisión |
Citas Totales
Autores Afiliación Chile
Instituciones Chile
% Participación
Internacional
Autores
Afiliación Extranjera
Instituciones
Extranjeras
Several health services have used lean healthcare to seek continuous improvement of their processes. Therefore, it is important to investigate the evidence available in the literature about the most used lean tools in the health area to review processes and the main results achieved by the researchers. As an integrative literature review methodology was used, it was conducted in five databases, using the descriptor "quality improvement" and the keyword "Lean Healthcare". A total of 33 complete articles were selected for analysis. The most recurrent tools were: define, measure, analyze, improve and control (DMAIC); value stream map (VSM); suppliers, inputs, process, outputs, customers analysis (SIPOC), Ishikawa Diagram and 5S. Through the analysis of waste, different interventions were implemented and the main results achieved were reduction in times (processing, waiting, cycle and total), costs, workload and increase in the number of calls. The findings enabled the identification of the main lean tools used in the health area to achieve better results. In particular, we highlight recent studies that have explored the lean six sigma healthcare approach. The results, in addition to contributing to the literature, will also assist managers in choosing the best tool to achieve continuous improvement in hospitals and other health services.
| Ord. | Autor | Género | Institución - País |
|---|---|---|---|
| 1 | de Barros, Letícia Bianchini | Mujer |
UNIV ESTADUAL CAMPINAS - Brasil
Universidade Estadual de Campinas - Brasil |
| 2 | Bassi, Leticia de Camargo | Mujer |
UNIV ESTADUAL CAMPINAS - Brasil
Universidade Estadual de Campinas - Brasil |
| 3 | Caldas, Laura Passos | Mujer |
UNIV ESTADUAL CAMPINAS - Brasil
Universidade Estadual de Campinas - Brasil |
| 4 | Sarantopoulos, Alice | Mujer |
UNIV ESTADUAL CAMPINAS - Brasil
Atos Inova Saude - Brasil Universidade Estadual de Campinas - Brasil |
| 5 | Bargas Zeferino, Eliete Boaventura | - |
UNIV ESTADUAL CAMPINAS - Brasil
|
| 5 | Zeferino, Eliete Boaventura Bargas | - |
Universidade Estadual de Campinas - Brasil
|
| 6 | Minatogawa, Vinicius Luiz Ferraz | Hombre |
Pontificia Universidad Católica de Valparaíso - Chile
|
| 7 | Gasparino, Renata Cristina | Mujer |
UNIV ESTADUAL CAMPINAS - Brasil
Universidade Estadual de Campinas - Brasil |
| Fuente |
|---|
| Conselho Nacional de Desenvolvimento Científico e Tecnológico |
| Conselho Nacional de Desen-volvimento Cient?fico e Tecnol?gico |
| Conselho Nacional de Desen-volvimento Científico e Tecnológico |
| Brazilian agency CNPq (Conselho Nacional de Desenvolvimento Cientifico e Tecnologico) |
| Agradecimiento |
|---|
| This research was funded by the Brazilian Agency CNPQ (Conselho Nacional de Desenvolvimento Cientifico e Tecnologico), grant numbers 121294/2019-6. |
| Funding: This research was funded by the Brazilian Agency CNPQ (Conselho Nacional de Desen-volvimento Científico e Tecnológico), grant numbers 121294/2019-6. |