This article shows the importance of good management and use of techniques in family mediation processes, especially in the components of communication, participation, containment of emotions and attitudes consistent with public policies, which allows to optimize the quality indices of Family mediation, a public policy mechanism that is important in family law in Latin America. For which an experimental study was analysed that uses an innovative and validated empirical methodology of qualitative and quantitative type of evaluation of the quality of the family mediators tendered, used during the last seven years by the Ministry of Justice and Human Rights and some Chilean universities. Through which the use of mediating techniques of greater weight is evaluated, in each of the components that make up each stage of the mediation process -especially those of legitimization between the parties, paraphrasing, circular interventions and gender approach in mediation-: variables that have a greater influence on the quality of mediation processes in the area of family law.