This paper presents the results of a content analysis and an inquiry into Colombian audiences regarding the concept of 'quality television' and its effect upon engagement. The results show that for the sampled audience the most relevant elements in terms of engagement to television programs are related to the identity of the channel (or brand) that broadcasts the product, the expectations of the viewers, the topics addressed, the inclusion of commercial advertisement, and the programming/scheduling criteria. Likewise, some of those same elements were part of the sampled audiences' definition of 'quality television'.