We present the Technological Surveillance and Competitive Intelligence Unit, designed and implemented at the Universidad de Tarapacá, Arica, Chile, with support from the Innovation for Competitiveness Fund (2011), financed by the Regional Government. Through this initiative, human resources were trained and a service platform was implemented, with the purpose of strengthening the Technological Surveillance and Competitive Intelligence for various regional productive instances. The innovative merit of the unit is linked to the lack of similar units oriented to assist the productive sector in the Southern Andean region. It employs a methodology developed to match the particular characteristics of the region, adding innovative value to the fulfillment of the needs and requirements. The productive fields initially considered in this service platform, in accordance with the Regional Development Strategy for Arica y Parinacota, are: arid zone agriculture, water resources, renewable energies and, fishing and aquaculture. This initiative allowed for the creation of a specialized supporting area for micro, small and medium business in Arica and Parinacota, with the purpose of contributing to the development of such enterprises through technical support, analysis and monitoring in high priority and emerging productive areas, within the policies of the Regional Innovative Strategy for the period 2012-2015. This initiative will contribute in solving the productive stagnation of small and medium business of the region, which have not shown a sustained development, as observed in the indexes of regional economic and competitiveness in recent years.