In many mining and industrial processes where large quantities of non-degrading bulk materials such as crushed ores are handled, silos, hoppers, stockpiles and chutes are widely used because they are economical and reliable (if properly designed and operated). However, they are not free of trouble and may experience flow problems such as arching, ratholing, erratic flow, limited storage capacity, limited discharge flow rate, caking, segregation and/or flooding. Moisture content and fine particles significantly affect the flowability of most ores, increasing their cohesive strength and turning them more prone to these problems. The purpose of this article is to highlight a proven, scientific method that can be utilized to ensure reliable storage, flow and discharge of bulk solids in these equipment based on Jenike's flow-of-solids theory and laboratory testing. Knowledge of the flow properties of the material handled provides a design basis to ensure mass flow, avoid arching and prevent the formation of "ratholes". The effect of an increase in water content of the ore is discussed with experimental results.