In this paper we present the healing activities of the Continua Tradicion Tetzkatlipoka group, whose knowledge is attributed to the ancient inhabitants of Mexican. Currently, such healing practices are grouped into the folk healing category and their practitioners are known as folk healers or medicine men. The folk healers we present here use different techniques and resources to cure people. We focus on just on technique, the apapaxtli, a nahuatl word that means "to soften". The data we present forms part of a larger research project in Mexico City. Through this study we sought to learn the methods and practices used to cure emotional problems and to explore the experiences of individuals who received these treatments. We conducted an in-depth interview of the group's spokesman group and five female patients. During the apapaxtli treatment we noticed a pleasant healer-patient relationship, which is beneficial for the patient. Nevertheless, we think that the benefits obtained by the patients could soon disappear if they do not follow the preventative measures recommended by these folk healers.