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Applying a methodology to develop user eXperience heuristics
Indexado
WoS WOS:000479023200015
Scopus SCOPUS_ID:85064514515
DOI 10.1016/J.CSI.2019.04.004
Año 2019
Tipo artículo de investigación

Citas Totales

Autores Afiliación Chile

Instituciones Chile

% Participación
Internacional

Autores
Afiliación Extranjera

Instituciones
Extranjeras


Abstract



A heuristic evaluation method allows the evaluation of the usability of application domains. To evaluate applications that have specific domain features, researchers can use sets of specific usability heuristics in addition to the well-known (usually Nielsen's) heuristics. Heuristics can also focus on the User eXperience (UX) aspects other than the usability. In a previous work, we proposed a formal methodology for establishing usability/UX heuristics. The methodology has 8 stages including activities to formulate, specify, validate and refine a new set of heuristics for a specific application domain. The methodology was validated through expert opinion and several case studies. Although when specifying the methodology, we explained each of its stages in detail, some activities can be difficult to perform without a guide that helps the researcher determine how the stages should be carried out. This article presents a detailed explanation regarding how to apply each stage of the methodology to create a new set of heuristics for a specific domain. Additionally, this paper explains how to iterate the methodology's stages and when to stop the process of developing new heuristics.

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Disciplinas de Investigación



WOS
Computer Science, Software Engineering
Computer Science, Hardware & Architecture
Scopus
Law
Computer Science Applications
Software
Computer Science (All)
Hardware And Architecture
SciELO
Sin Disciplinas

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Publicaciones WoS (Ediciones: ISSHP, ISTP, AHCI, SSCI, SCI), Scopus, SciELO Chile.

Colaboración Institucional



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Autores - Afiliación



Ord. Autor Género Institución - País
1 QUINONES-OTEY, DANIELA CONSTANZA Mujer Pontificia Universidad Católica de Valparaíso - Chile
2 Rusu, Cristian E. Hombre Pontificia Universidad Católica de Valparaíso - Chile

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Financiamiento



Fuente
Universidad de Playa Ancha
Universidad de Playa Ancha, Valparaiso, Chile

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Agradecimientos



Agradecimiento
The authors would like to thank all the participants (experts and researchers) who were involved in the experiments for this study, especially the members of the "UseCV" Research Group in Human Computer Interaction (School of Informatics Engineering, Pontificia Universidad Catolica de Valparaiso - Chile). We would also like to thank the experts Dania Delgado and Daniela Zamora who developed the heuristics for the national park websites for sharing their work. This work was supported by the Universidad de Playa Ancha, Valparaiso, Chile; we would like to thank Prof. Dr. Virginica Rusu and her students.
The authors would like to thank all the participants (experts and researchers) who were involved in the experiments for this study, especially the members of the “UseCV” Research Group in Human-Computer Interaction (School of Informatics Engineering, Pontificia Universidad Católica de Valparaíso – Chile). We would also like to thank the experts Dania Delgado and Daniela Zamora who developed the heuristics for the national park websites for sharing their work. This work was supported by the Universidad de Playa Ancha, Valparaíso, Chile; we would like to thank Prof. Dr. Virginica Rusu and her students.

Muestra la fuente de financiamiento declarada en la publicación.