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| Indexado |
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| DOI | 10.1016/J.GIQ.2011.08.005 | ||||
| Año | 2012 | ||||
| Tipo | artículo de investigación |
Citas Totales
Autores Afiliación Chile
Instituciones Chile
% Participación
Internacional
Autores
Afiliación Extranjera
Instituciones
Extranjeras
Electronic government procurement (eGP) is quickly becoming an essential piece of national e-government programs, since it enables active transparency and favors efficient vendor relationships; however, little attention has been paid to the need for periodical measurement of eGP portals' performance and goal satisfaction. Although maturity levels schemes have been proposed for other domains, most notably IT-related, to the best of our knowledge no maturity level model of eGP has been widely deployed yet. This article presents the e-Government Procurement Observatory Maturity Model (eGPO-MM), which focuses on both legal and institutional arrangements, and portals' technical aspects; the model consists of two Leverage Domains, seven Key Domain Areas, and 25 Critical Variables, which are valued with a weighted scoring system that produces quantitative indicators about portal capabilities and allows direct comparisons. The model was used to evaluate eGP portals from 14 countries in Latin America and the Caribbean; the measurements are presented, and fit well with previous rank perception, leading to a good reception by participant agencies. eGPO-MM has already allowed to identify areas for joint action and fostered knowledge-sharing among governments, including identification and dissemination of e-procurement best practices; it also established clear reference points to allow each agency to determine a roadmap to higher e-procurement maturity. (C) 2011 Elsevier Inc. All rights reserved.
| Ord. | Autor | Género | Institución - País |
|---|---|---|---|
| 1 | CONCHA-FARINA, GASTON | Hombre |
Universidad Técnica Federico Santa María - Chile
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| 2 | ASTUDILLO-ROJAS, HERNAN ENRIQUE | Hombre |
Universidad Técnica Federico Santa María - Chile
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| 3 | Porrua, Miguel | Hombre |
Org Amer States - Estados Unidos
Organization of American States - Estados Unidos |
| 4 | Pimenta, Carlos | Hombre |
Interamer Dev Bank - Estados Unidos
Inter American Development Bank - Estados Unidos |
| Agradecimiento |
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| One lesson drawn from the pilot implementation is that it was quite hard to get a good survey response rate from those responsible for purchasing systems. Clearly, this requires creating new mechanisms and incentives to increase response rate. Certainly, insofar this tool is supported by institutions like OAS and IDB and is perceived by country agencies as a tool to support their own work, this problem should improve significantly. Overall, an interesting incentive is periodic publications of the rankings; this could be complemented by special recognition of efforts and improvements. |